How long will it take my order to arrive?  
Orders are typically processed within two business days of order placement and shipped from Virginia.  Shipping takes 1-5 business days depending on destination.  

How much is shipping?
Shipping is calculated at 10% per hundred dollars.  (For example: Orders between $201 and $300 will be charged $30 shipping.  Orders between $601 and $700 will be charged $70 shipping.)

Can I request expedited shipping or processing?
Yes. Please call NEED at 800-875-5029 to place an order with expedited shipping or processing.  Additional fees may apply.

Can I pay via Purchase Order?
Yes. Select Purchase Order in payment type.  Purchase Orders can be sent via Fax (800-847-1820), E-Mail (sharben@need.org), or Mail: The NEED Project, 8408 Kao Circle, Manassas, VA 20110.  Orders will be processed and shipped upon receipt of the purchase order.

Does NEED have free curriculum to download?
Yes.  Curriculum guides can be downloaded for free.  Name and address will be collected at checkout.  Since there is no charge for these items, credit card information will not be collected.

Can I order from outside the U.S.?
Yes.  Please contact NEED at info@need.org or via phone at 703-257-1117 to place an overseas order.

Does NEED charge tax?
NEED does charge tax on all purchases in the state of Virginia.  If you are making a purchase in Virginia and are tax exempt, call 800-875-5029 or email info@need.org to place your order.

Does NEED offer professional development for educators?
Yes.  To see a list of workshops currently available for educators visit NEED's calendar.  Interested in sponsoring a workshop?  Email NEED at info@need.org and check out the Partners section of our website.